Return and Refund Policy

We hope your loved one will enjoy her gift, but we cannot guarantee that she will love, like or accept it. If the product arrives damaged, you may request a refund within 5 business days of the delivery date, using the contact information found on your order email. Please be prepared to show proof of damage. Refunds are made to the original payment method. If you paid with a gift card, please retain the gift card until the refund is made.

Our shipping times average 30 days, but may extend beyond 40 days due to ongoing COVID-related delays. If the product is not delivered, you may request a non-delivery refund after 60 days from the purchase date.